BSB Claims
When you have a covered loss, you can trust that we will be there for you throughout the claim journey. We seek the right resources to offer claim solutions that address your unique needs and deliver an outstanding customer experience.
Claims Process
Document
Before reporting a claim, gather the policy number, names and contact information for all involved parties and witnesses, loss location information, date and time of loss, any photos, description of damage, and names of any police, fire, or other authorities who responded.
Report
Fill our our online Report A Claim form. Select the loss type that best represents your claim.
Proceed
After your claim is reported, a claim representative will contact you to explain the claim process, provide a claim number, describe the coverage(s) that may apply to your claim, and obtain the information necessary to handle the claim.
Claims Documentation
Transportation
Mailing Address:
BSB Transportation Claims
P.O. Box 41069
Jacksonville, FL 32202
[email protected]
855-272-7555 option 1
BOP and Workers Compensation
Mailing Address:
Berkley Small Business Solutions
Attn: Claims
433 S. Main St., Ste. 200
West Hartford, CT 06110
[email protected]
855-272-7555 option 1